Helpdesk IT

2023-06-23 12:14 Jobs

Company’s name: SII Group Spain

Link: https://siigroup-spain.com/trabajo/helpdesk-2/

Salary: Not indicated. The average salary of a Helpdesk IT in Spain is 2.200 euros gross/month

Type/Location: Remote/Full-time/Barcelona

Requirements (basics):

Attention to users by telephone, face-to-face and/or through ticketing tools
Resolution and categorization of 1st/2nd level incidents
Incident escalation to higher levels
Software installation and configuration
Support to the systems department