Barcelona

Helpdesk IT

Jobs
Company’s name: SII Group Spain

Link: https://siigroup-spain.com/trabajo/helpdesk-2/

Salary: Not indicated. The average salary of a Helpdesk IT in Spain is 2.200 euros gross/month

Type/Location: Remote/Full-time/Barcelona

Requirements (basics):

  • Attention to users by telephone, face-to-face and/or through ticketing tools
  • Resolution and categorization of 1st/2nd level incidents
  • Incident escalation to higher levels
  • Software installation and configuration
  • Support to the systems department